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Most businesses will be happy to see 2020 gone and look to 2021 as an opportunity to wipe that slate clean. But we know it is not going to be as easy as that. So I look at the winners and losers and how tech has and will change fortunes. #bots
Healthcare needs to be smarter and maybe voice bots can smooth some processes and provide scalable flexibility? #voicebots #healthcare #nhs
