News & COmment

What is going on at DW and around our sector
21/9/2020

Healthcare needs to be smarter and maybe voice bots can smooth some processes and provide scalable flexibility? #voicebots #healthcare #nhs

18/9/2020

How do you manage the deluge of queries that are hitting business, when staff resources are stretched. A chatbot could be the answer. #chatbost #spa #leisure

16/9/2020

Getting a robot in your business is an easy business case to sell and as the technology is now so proven, why would you not. Insurance is a prime sector crying out for it. #RPA #DisruptionWorks #Insurance

15/9/2020

Why not get friendly customer service at any hour? With a proven track record chatbots are now the core responders for retailers in the know. Is it on your roadmap or why should it be? #chatbots #retail #ecommerce #customerservice

20/8/2020

With everything that’s happened in the world over the course of 2020 it certainly feels like things are up in the air, but there seems to be one thing that we can say is true – we all have more questions than we had before as consumers.

18/8/2020

We are very excited to announce the launch of our latest cutting-edge business solution – ViVa Bots (Voice Interactive Virtual Agent).